Thank you for choosing Top Car Rental (TCR) as your premier chauffeur service in London. We appreciate your trust in our expertise and commitment to delivering exceptional chauffeuring services. Please carefully read and understand the following terms and conditions before utilising our services
1. Reservations and Bookings
All reservations must be made in advance through our official booking channels, including our website, phone lines, or partner agencies.
Reservations are subject to vehicle availability.
2. Vehicle Selection
TCR offers a diverse range of vehicles. While we will make every effort to provide your preferred vehicle, we reserve the right to substitute it with a similar or upgraded vehicle due to unforeseen circumstances.
3. Chauffeurs
Our experienced chauffeurs are committed to ensuring your safety and comfort throughout your journey.
Chauffeurs will be punctual and professional in all interactions with clients.
TCR chauffeurs have a deep knowledge of London and its surrounding areas.
4. Cancellations
Cancellations made 24 hours or more prior to the scheduled pick-up time will not incur any charges.
Cancellations made within 24 hours of the scheduled pick-up time will be subject to a cancellation fee, the amount of which will depend on the specific circumstances
5. Payment
Payment for TCR services can be made by credit card, debit card, or other approved payment methods.
Invoices must be settled upon completion of your journey.
6. Additional Charges
Additional charges may apply for extra services such as waiting time, additional stops, and changes to the itinerary.
7. Safety and Comfort
Passengers are required to wear seatbelts at all times during the journey.
Any damage to TCR vehicles or property due to passenger misconduct will result in additional charges.
8. Limitation of Liability
TCR is not liable for any unforeseen circumstances such as traffic delays, accidents, or adverse weather conditions.
9. Smoking and Alcohol
Smoking and consumption of alcoholic beverages are strictly prohibited in TCR vehicles.
10. Lost Items
TCR is not responsible for any personal items left in the vehicle.
11. Privacy and Data Protection
TCR respects your privacy and will handle your personal information in accordance with our Privacy Policy.
12. Amendments to Terms and Conditions
TCR reserves the right to amend these terms and conditions at any time. Clients will be informed of any changes in advance.
13. Dispute Resolution
Any disputes or concerns should be addressed directly to TCR customer service for prompt resolution.
By booking a chauffeur service with TCR, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions. We aim to provide you with the highest level of service and safety. If you have any questions or concerns, please feel free to contact us.
Thank you for choosing Top Car Rental for your chauffeur needs in London.
